Monday, March 23, 2020
To our Valued Customers
Thank you for your continued support. This is a very stressful and anxious time for everyone. We continue to work hard to serve your needs efficiently and safely during this public health crisis.
Since our latest plan of action, many government jurisdictions have increased their responses and requirements for this pandemic. Although these do not impact our status as an “essential” business, this week we are taking further extraordinary measures to protect our team members and you.
First, we are OPEN for business.
We will remain open and effective Tuesday April 7th, we will be transitioning to a curbside pick-up and delivery operation only. Showroom appointments will be on a call ahead and essential basis only. If you need literature or samples please reach out and we will have it ready for pick up or we can deliver to you.
We feel confident with our team of experts in the store and our fleet of 11 delivery trucks we will be able to service your needs in an effective and safe way.
We will continue to operate our plumbing, HVAC and electrical divisions under a no-contact condition. Special restrictions apply to these services.
It’s worth noting, we recognize we are a relationship based business. Many of you are not only our customers, you are our friends. Please help us keep our team and you healthy. We continue to monitor and adjust our practices as the situation changes. Once again, thank you for your support. We are grateful for the strength and resiliency of our customers and surrounding communities.