Privacy Policy

Marcus Lumber Privacy Policy

Marcus Lumber (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect your information.

Information We Collect

We may collect the following information when you interact with us:

• Name, phone number, email address, and billing/shipping address
• Order details and purchase history
• Payment information (processed securely through third-party providers)
• Communication preferences

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Schedule and complete deliveries
• Communicate with you about orders, deliveries, and services
• Send delivery updates via text message (SMS), including order status and estimated arrival times
• Improve our products, services, and customer experience

Text Messaging (SMS) Communications

By providing your phone number, you consent to receive text messages related to your orders and deliveries.

• Message frequency varies based on your activity
• Messages may include order confirmations, delivery updates, and status notifications
• Message and data rates may apply

You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us directly.

Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to:

• Process payments
• Complete deliveries
• Provide communication services (such as SMS notifications)

These parties are required to protect your information.

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

Your Choices

You may:

• Opt out of SMS communications at any time
• Contact us to update or correct your information

Contact Us

If you have any questions about this policy or your information, please contact us:

Marcus Lumber
409 North Locust Street
Marcus, IA 51035
712-376-4141